September 16, 2026
Quick answer: The UAE payroll software features 2026 buyers should score are WPS and local compliance, automated pay calculations, end-of-service gratuity and final settlement, attendance and leave integration, multi-entity and multi-currency support, employee self-service, security and audit trails, reporting, integrations, and scalability with workflow automation. Give each feature a weight out of 100, treat WPS, gratuity and access control as pass-or-fail gates, and score every finalist from 0 to 5 on evidence. The vendor with the highest weighted total and the lowest cost per point wins.
“I can’t sign an opinion,” says the finance director, closing his notebook in a Mussafah meeting room that still smells of the karak someone brought in at three. “I have AED 60,000 a year for this and two people I trust who disagree. Bring me a number on Sunday.”
It is Wednesday afternoon, and the second vendor demo ended twenty minutes ago. The company runs facilities crews for clients across Abu Dhabi and Dubai. It has 230 people, two trade licences and a night shift that never quite matches the rota. Payroll lives in a workbook with eleven tabs and exactly one person who understands all of them.
Two products made the final, and he has just heard fifteen minutes of argument about them. The HR manager wants the first. Its payslip app is clean, and she thinks the cleaners and technicians would open it. The payroll officer wants the second, because its overtime screen understood the night shift without being told twice.
He is right. Most buyers never get that far, because they compare feature lists, and every vendor’s list is long.
This guide turns the ten features that matter in UAE payroll into a weighted scoring sheet. Each feature gets a weight, a 0 to 5 scale and the local reason it deserves its points. You finish with one figure per finalist, a cost per point and a quick test of whether your winner survives a change of weights. Still building a longlist? Our overview of payroll software in Dubai shows what a UAE-built product covers.
Ask ten HR managers to list the UAE payroll software features 2026 buyers need, and you will get ten lists that look almost identical. WPS, gratuity, self-service, reports. Every vendor ticks every box.
The trouble is that a list tells you what exists. It does not tell you what matters to your business, or how much.
UAE payroll carries more moving parts than its lack of income tax suggests. Salaries for MOHRE-registered private employers travel through the Wage Protection System. Gratuity builds up every month. Overtime carries legal uplifts, sick leave has three pay bands, and Ramadan shortens the working day. Companies with 50 or more staff also answer for Emiratisation targets. A payroll system in UAE businesses has to hold all of that at once.
Before anyone is paid, a chain of small facts has to line up:
When each link lives in a different spreadsheet or inbox, the chain breaks at the hand-offs. A connected platform moves the facts along without retyping. The question changes from “where is the latest file?” to “what does the system show?”
Most published comparisons of payroll software features UAE buyers read are flat. Ten items, equal billing, no order. That works for a longlist. It fails at the final, when two products both “have” all ten.
A weighted sheet fixes three problems. It forces you to decide what matters before a salesperson decides for you. It turns a debate between colleagues into arithmetic. And it gives the person who signs the cheque the number our Mussafah finance director asked for.
The sheet has four parts: gates, weights, a scoring scale and one line of arithmetic. Set up the first two before you see a single demo.
Some features are not preferences. They are the law, or close to it. A product that fails one should leave the shortlist, however well it scores elsewhere.
Use three gates. A finalist must score at least 3 out of 5 on each:
A gate stops a common failure: a strong total built on reports and a slick app, hiding a weak salary file underneath.
These weights add up to 100. They suit a typical single-country UAE employer with 50 to 300 staff. You will adjust them for your own shape in a moment.
| # | Feature | Default weight | Why it earns that weight in the UAE |
|---|---|---|---|
| 1 | UAE compliance and WPS support | 18 | A rejected or late salary file has legal consequences, not just awkward ones |
| 2 | Automated payroll calculations | 14 | Overtime uplifts, Ramadan hours and allowances repeat every month |
| 3 | End-of-service benefits and final settlement | 12 | Gratuity is your largest hidden liability, and exits run on a 14-day clock |
| 4 | Attendance, overtime and leave integration | 12 | Most pay errors start upstream, in hours and absences |
| 5 | Multi-entity and multi-currency payroll | 6 | Critical for groups, close to irrelevant for one licence |
| 6 | Employee self-service and digital payslips | 8 | Payslip and leave-balance questions eat HR’s week |
| 7 | Security, permissions and audit trails | 10 | Payroll holds IBANs, Emirates IDs and every salary you pay |
| 8 | Payroll reports, dashboards and analytics | 7 | Finance needs to explain cost movements, not just totals |
| 9 | Integrations with HR, accounting and business systems | 7 | Every export and import is a chance to retype a number |
| 10 | Scalability, workflow automation and mobile access | 6 | The system has to fit the business you expect to run in 2029 |
Score every feature on the same scale, and write one line of evidence next to each score.
| Score | What it means |
|---|---|
| 0 | Not available |
| 1 | Only possible through exports, spreadsheets or custom development |
| 2 | Available, but your normal cases need a workaround |
| 3 | Handles standard cases out of the box |
| 4 | Handles your awkward cases through settings, without code |
| 5 | Handles your awkward cases and shows its working: breakdowns, logs, history |
One evidence rule keeps the sheet honest. A sales claim on its own never earns more than 2. A 3 needs documentation or a screen you have seen. A 4 or 5 needs you to have watched one of your own awkward cases handled correctly.
For each feature, multiply the weight by the score and divide by 5. Add the ten results. A perfect product scores 100. A finalist scoring 4 on WPS support, with a weight of 18, earns 18 × 4 ÷ 5 = 14.4 points.
Default weights are a starting point. Your payroll pain should move them. Three common UAE profiles look like this:
| Feature | Default | 40 staff, one licence | 230 staff, shifts, two licences | Group with GCC entities |
|---|---|---|---|---|
| 1. WPS and compliance | 18 | 20 | 18 | 16 |
| 2. Payroll calculations | 14 | 14 | 12 | 12 |
| 3. EOSB and settlement | 12 | 14 | 12 | 10 |
| 4. Attendance and leave | 12 | 10 | 16 | 10 |
| 5. Multi-entity and currency | 6 | 2 | 6 | 16 |
| 6. Self-service | 8 | 10 | 8 | 6 |
| 7. Security and audit | 10 | 10 | 10 | 10 |
| 8. Reporting | 7 | 6 | 6 | 8 |
| 9. Integrations | 7 | 6 | 6 | 8 |
| 10. Scale, workflow, mobile | 6 | 8 | 6 | 4 |
| Total | 100 | 100 | 100 | 100 |
Two rules apply to every column. The weights must add to 100. And they are locked, signed by finance, before the first demo. Weights changed after you have seen the products are no longer weights. They are a justification.
The first five features carry 62 of the 100 default points. They decide whether salaries are right, legal and on time.
Why it carries the most points. Private employers on MOHRE’s register pay wages through WPS, using an approved bank, exchange house or other licensed institution, with a Salary Information File (SIF) behind each batch. Since June 2026, a salary still unpaid after the 1st of the following month counts as late. Persistent breaches invite MOHRE fines, and MOHRE can also block new work permits for the company, which hurts most in a hiring month.
The file is unforgiving. Employee identifiers, establishment details and bank data all have to be right. A UAE IBAN is 23 characters long and begins with AE, so a good system can catch a short or mistyped one before the bank does. Groups with more than one MOHRE establishment need a file for each.
A beautiful interface does nothing for you if someone still rebuilds that file by hand every month: export, reformat, check, fix, repeat. Each manual step is another place for a mistake.
Scoring it.
Questions that earn the score. Does the system produce the file your agent accepts? Does it validate data before submission? How do compliance updates reach the product, and who in the UAE implements and supports it? These reveal far more than asking whether there is a “compliance module”. For the wider argument on getting salary processing off office desktops, read our guide to cloud payroll software Dubai employers use.
Why it matters here. Payroll software should take over the arithmetic your team repeats every month: basic salary, housing and transport allowances, deductions, overtime, leave adjustments, bonuses, arrears and revisions. The goal is repeatability as much as speed. The same rule should give the same answer in March and October, whoever runs it.
That matters more as you grow. Thirty employees can be calculated by hand. At 150 or 500, headcount rises much faster than the payroll team does.
UAE rules make the arithmetic fiddly. Overtime adds a premium of no less than 25% to the basic hourly rate. Hours between 10pm and 4am attract 50% or more, except for shift workers, who are outside that night rule. Rest-day work earns a replacement rest day or an extra 50% at minimum. In Ramadan the working day shrinks by two hours, so overtime starts earlier.
A scoring test with real numbers. Take an employee on a basic wage of AED 7,200. If your policy sets the daily rate at basic ÷ 30, that is AED 240 a day, or AED 30 an hour over an 8-hour day. This month he worked 4 hours of ordinary overtime and 2 hours between 10pm and 4am.
| Case | Ordinary overtime | Late-night hours | Overtime pay |
|---|---|---|---|
| Day worker | 4 × 30 × 1.25 = AED 150 | 2 × 30 × 1.5 = AED 90 | AED 240 |
| Rotating shift worker | 4 × 30 × 1.25 = AED 150 | 2 × 30 × 1.25 = AED 75 | AED 225 |
A system that pays both men AED 240 does not know the shift-worker exception. That is a 2, however polished the screen. Confirm the divisor your own policy uses, too, because companies differ.
Scoring it.
Check, too, how many of your real variations the engine can hold as settings: employee categories, allowance sets, schedules, locations, entities and approval chains. Automation does not remove review. It moves the payroll team from calculating to checking exceptions, which scales far better.
Why it matters here. Expatriate staff in the UAE private sector do not build a state pension. They earn gratuity instead, and it accrues every month whether or not anyone books it.
Full-time employees qualify once they pass 12 months of unbroken service. Years one through five earn 21 days of basic wage apiece, and every year beyond five earns 30. The final basic wage is the base. Part years count in proportion, unpaid absence comes off the service total, and the whole amount is capped at two years of wages. Resignation no longer reduces the payout under the current law. Everything owed at exit, gratuity included, has a 14-day deadline from the end of the contract.
A scoring test. An employee leaves after 6 years and 9 months, with no unpaid absence and a final basic wage of AED 8,000.
Unused annual leave is added on top, paid on basic wage, along with salary to the last working day and any contractual items, less approved deductions.
Scoring it.
The breakdown matters because leavers ask how their settlement was worked out. Your team should answer from the system, not by rebuilding the sum. If you run a DIFC entity, also check how the product handles DEWS, the savings scheme that replaced gratuity there.
Why it matters here. Payroll is only as right as the hours and absences it receives. When attendance, leave and payroll sit in separate systems, someone exports, cleans and re-uploads every month.
One overtime claim shows the difference:
| Disconnected systems | Integrated platform |
|---|---|
| HR exports the attendance data | Your rules identify the overtime |
| Someone spots and calculates the overtime | The manager approves it |
| Someone types it into payroll | It arrives in the run as approved input |
| Payroll is checked for typing errors | Payroll is checked for exceptions only |
Leave follows the same logic. After probation, the sick leave allowance tops out at 90 days a year: 15 on full pay, 30 on half pay and 45 unpaid. An employee on day 20 of sick leave should drop to half rate automatically. Approved unpaid leave should reduce pay without anyone emailing payroll.
Scoring it by the type of connection.
Also check which sources it accepts: biometric devices, mobile clock-in, shift rosters and timesheets. A crew clocking in at a client site in Jebel Ali will never touch a wall reader at head office.
Why the weight swings. For one licence, this row barely matters. For a group with a free zone company, a mainland company and a Riyadh branch, it may be the second most important row on the sheet. That is why the group profile gives it 16 points.
A good multi-entity payroll treats each company as its own payroll, with its own salary file and settings, while management sees one consolidated cost. Each GCC country adds rules of its own. Saudi Arabia runs GOSI, Bahrain runs SIO, and Emirati staff at home carry GPSSA pension contributions.
Scoring it.
Ask whether employees can move between entities with their history intact, and whether each group can be processed on its own. A product that shines at 50 staff in one company and struggles at the second licence is not a scalable choice.
The second half of the sheet carries 38 default points. These features decide whether the system stays useful once salaries are right.
Why it matters here. Staff should not need to email HR for a payslip or wait for someone to confirm a leave balance.
Take one question: “What was my net salary last month?” Without self-service, HR searches and sends a PDF. With it, the employee opens an app. Multiply that by every payslip and leave query in a 200-person company.
Employees want correct, on-time pay and a payslip they can follow. A good portal also covers leave requests, balances, attendance, notices and documents.
Scoring it, with a UAE twist. Many site, retail and hospitality staff here have no company email, and English may not be their first language.
Why it matters here. Payroll is the most sensitive data most companies hold: salaries, bank details, Emirates ID and passport numbers, compensation history and deductions. For onshore companies, Federal Decree-Law No. 45 of 2021 (the PDPL) turns protecting it into a legal obligation. DIFC and ADGM entities answer to their own data protection regimes.
This is one of the three gates, so score it as a core requirement rather than a technical checkbox.
Role-based access. A payroll administrator needs broad access, an HR manager needs employee-level detail, a department manager sees a slice of their own team, and an employee sees only their own record.
Audit trails. From the system alone, you should be able to say who changed a salary, when, what the old value was, who approved the run and when it was processed.
Questions that earn the score.
“Cloud-based” answers none of these. Score a 5 only when you have seen the roles, the log and a written answer on hosting.
Why it matters here. Payroll holds a large amount of management information, and many companies use their system only to print payslips.
The test is one question from the CFO: “Why did payroll go up this month?” A system that only shows a total leaves someone digging. A good one splits the change into causes: new joiners, raises, overtime, bonuses, allowance changes.
Look for cost by department, entity and cost centre, overtime and allowance cost, month-on-month variance, salary history and final settlements. Two UAE extras earn points. A running gratuity liability report shows what you would owe if everyone left tomorrow. An Emiratisation view helps firms with 50 or more staff, who must grow the skilled Emirati proportion of their workforce two points annually, reaching 10% as 2026 ends.
Scoring it.
Why it matters here. No payroll platform works alone. Yours may need to talk to accounting software, attendance devices, banks and expense tools. If it cannot, HR becomes the integration layer.
Picture the month-end journal. Without integration: payroll, export, spreadsheet, finance, import. With it: payroll posts straight to accounting.
Ask whether the platform offers documented APIs and whether the vendor supports the integration or simply hands you a manual. Be wary of “we integrate with everything”. Ask which integrations exist today and what yours would take to switch on. A native connector and a weeks-long custom build do not deserve the same score.
Why it matters here. Headcount grows, policies change, branches open, entities are created and managers move. The system has to keep up without a rebuild.
Workflow automation covers the approvals around payroll: salary revisions, joiner setup, payroll sign-off, leave and overtime approval, and document expiry alerts. In the UAE, visa and labour card expiries belong on that list, because a lapsed document can stop someone working.
Mobile access lets managers approve overtime from a site and lets employees check payslips without a desk.
Scalability means more than headcount. Ask how many entities, branches, payroll groups, salary components and approval levels the system supports, and how much you can change yourself. Technical capacity and operational scalability are different things.
Seen through the UAE payroll software features 2026 sheet, the gap between a workbook and a modern platform is wide. These are typical scores, not measurements.
| Requirement | Basic approach | Typical score | Modern UAE platform | Typical score |
|---|---|---|---|---|
| Salary and overtime calculations | Spreadsheet formulas | 1 to 2 | Rule-based and automated | 4 to 5 |
| WPS workflow | Separate manual steps | 1 | File built from the approved run | 4 to 5 |
| Attendance and leave | Separate, updated by hand | 1 | Feeds pay directly | 4 to 5 |
| Payslips | HR distributes | 1 | Self-service app | 4 to 5 |
| EOSB | Manual calculation | 1 to 2 | Calculated with a breakdown | 4 to 5 |
| Reporting | Spreadsheet exports | 1 to 2 | Dashboards and reports | 3 to 5 |
| Security and audit | Passwords on files, hard to trace | 0 to 1 | Role-based access and audit trail | 4 to 5 |
| Multiple entities | Multiple files | 1 | Central management | 3 to 5 |
| Workflow and mobile | Email chains, desktop only | 0 to 1 | Configurable automation and apps | 3 to 5 |
A workbook rarely clears 25 points on the full sheet. That says nothing bad about the person who built it. It measures how much they carry in their head.
Back to Mussafah. The team uses the shift-heavy profile from section 2, because night crews and overtime drive most of their payroll pain. The weights were signed before either demo.
Both finalists clear the three gates. Points are weight × score ÷ 5. Product names are left out on purpose: this illustrates the method and is not a review of real vendors.
| Feature | Weight | Finalist A score | A points | Finalist B score | B points |
|---|---|---|---|---|---|
| 1. WPS and compliance | 18 | 5 | 18.0 | 4 | 14.4 |
| 2. Payroll calculations | 12 | 4 | 9.6 | 4 | 9.6 |
| 3. EOSB and settlement | 12 | 4 | 9.6 | 3 | 7.2 |
| 4. Attendance and leave | 16 | 3 | 9.6 | 5 | 16.0 |
| 5. Multi-entity and currency | 6 | 3 | 3.6 | 4 | 4.8 |
| 6. Self-service | 8 | 5 | 8.0 | 3 | 4.8 |
| 7. Security and audit | 10 | 4 | 8.0 | 4 | 8.0 |
| 8. Reporting | 6 | 3 | 3.6 | 4 | 4.8 |
| 9. Integrations | 6 | 2 | 2.4 | 4 | 4.8 |
| 10. Scale, workflow, mobile | 6 | 4 | 4.8 | 3 | 3.6 |
| Total | 100 | 77.2 | 78.0 |
Both people in the room were right. Finalist A has the better payslip app and the stronger salary file. Finalist B wins on the night shift, which carries 16 points for this company.
Close totals are normal at the final, so the next number is cost. Using illustrative prices, both inside the AED 60,000 annual budget:
| Finalist A | Finalist B | |
|---|---|---|
| Price per employee per month | AED 20 | AED 18 |
| Annual subscription for 230 staff | AED 55,200 | AED 49,680 |
| Three years of subscription | AED 165,600 | AED 149,040 |
| One-time implementation | AED 10,000 | AED 15,000 |
| Three-year total | AED 175,600 | AED 164,040 |
| Weighted score | 77.2 | 78.0 |
| Cost per point | about AED 2,275 | about AED 2,103 |
Finalist B gives more score for less money. That is a number a finance director can sign.
Before you announce a winner, rerun the sheet with the default weights. Here, that flips the result: Finalist A scores 77.4 and Finalist B 77.2, because attendance drops from 16 points to 12 and A’s strong salary file counts for more.
A winner that changes with a small shift in weights is a warning, not a verdict. It tells you the decision rests on one row. In Mussafah, that row is attendance, so the team checks once more that the night shift drives their pay errors. Six months of the payroll officer’s overtime corrections answer it: most came from night crews. The 16 stands, and so does Finalist B.
Want named vendors to drop into a sheet like this? Our even-handed look at payroll software Dubai buyers shortlist, compared across Zoho, GreytHR, GulfHR and Bayzat sets out what each provider says about itself.
Payroll software is a business decision, not an IT purchase. HR runs it, finance depends on it, employees use it and management reads its reports. Put someone from each group on the scoring panel.
| Business type | Typical payroll pain | Rows to raise |
|---|---|---|
| Startups | Spreadsheets that worked at 12 staff and creak at 30 | 2 and 6 |
| SMEs | One HR person covering hiring, records, leave and payroll | 2, 4 and 10 |
| Multi-branch businesses | Rules that drift between locations | 4 and 8 |
| Hospitality and retail | Shifts, overtime, part-timers, constant joiners | 4 |
| Professional services | Varied salary structures and allowances | 2 |
| Enterprises | Permissions, audit, entities, integrations | 5, 7 and 9 |
The quiet trend behind all ten features is consolidation: one connected employee lifecycle instead of separate tools for records, attendance, leave, payroll and recruitment. Enter information once, and the joiner’s record, the approved leave and the leaver’s settlement all draw on the same history. Buyers comparing HR payroll software (UAE vendors and global ones alike) should give that connected flow real weight in rows 4 and 9.
AI is arriving too. It can flag an unusual salary change before a run is final, spot an overtime spike, warn that a record is incomplete and forecast workforce cost. Do not score the label. Score one specific problem it solves on your data, inside row 8 or row 10, and keep a human sign-off on every run.
Each line maps to one of the UAE payroll software features 2026 buyers score, so every item should appear somewhere on your sheet.
| Area | Check |
|---|---|
| Compliance | WPS salary file, gratuity, final settlement, compliance updates |
| Payroll | Calculations, allowances, deductions, overtime, arrears, revisions, payroll groups |
| HR integration | Employee database, attendance, leave, onboarding, offboarding |
| Employee experience | Self-service, digital payslips, mobile app, leave requests, notifications |
| Security | Roles, encryption, hosting, audit trails, backups |
| Reporting | Department and entity reports, overtime, analytics, dashboards |
| Scalability | Entities, currencies, branches, workflows, APIs, mobile |
| Vendor support | UAE implementation experience, migration, training, support, updates |
One last habit makes the sheet worth keeping. Ninety days after go-live, score the product again with the same weights and the same evidence rule. If a row has dropped by two points since the sale, you have a specific, written issue to raise with the vendor. And next time, you will know which of your scores were optimistic.
We make Workplus HCM, so score it on the same sheet as everyone else.
Workplus HCM is cloud software for HR and payroll, designed in Dubai and aimed at UAE and wider GCC employers. Behind the product is Tuscan Consulting, an advisory firm that counts upwards of 450 Gulf clients.
Core HR, recruitment, onboarding, performance, engagement and tasks live in the same system, which helps row 9 because fewer hand-offs need integrating at all. Screenshots of each module sit under cloud HR and payroll software in Dubai on our site.
For your cost-per-point line, plans are listed openly on the Workplus HCM pricing page. Payroll and WPS come with Power, at AED 16 a head each month. Standard costs AED 12 and Platinum AED 22. There is no minimum team size, and you should budget for a possible single setup charge of AED 850.
Sunday morning in Mussafah. The finance director opens a one-page sheet. Ten rows, weights signed four days earlier, two totals: 77.2 and 78.0. Below them sit a cost per point and a note that the result held once the team confirmed where their overtime errors came from. He asks one question about the night shift, hears an answer with evidence behind it, and signs.
The UAE payroll software features 2026 buyers compare are not secret. What separates a good decision from a lucky one is the order of work: gates first, weights locked before the demos, scores tied to evidence, then cost per point and a sensitivity check. The debate in the meeting room becomes a number anyone can defend.
To score Workplus HCM against your own awkward cases, book a free demo. It runs for thirty minutes. A two-day trial, also free, comes after it, so you can test the rows that carry your weight.
It is a system that calculates and pays salaries for a UAE business while applying local rules. Beyond pay, allowances and deductions, it handles overtime uplifts, leave pay bands, gratuity, payslips, reports and the WPS salary file. The better products also connect to attendance and employee records, so nothing is typed twice.
Ten cover the UAE payroll software features 2026 buyers need: WPS and compliance, automated calculations, gratuity and final settlement, attendance and leave integration, multi-entity support, self-service, security, reporting, integrations, and scalability with workflow automation. They are not equally important to every company. Weight them out of 100 to match your own payroll pain before you compare vendors.
Products built for the UAE do, but depth varies. The strongest build the salary information file from the approved run, validate data such as IBANs before release and keep a file per establishment. Treat WPS as a pass-or-fail gate, and give no product more than 2 points for a claim you have not seen working.
Yes, and a good one shows its working. It credits 21 days’ basic wage for each year up to year five and 30 days for each year past it, on the final basic, minus unpaid absence and within the two-year cap. Look for a breakdown by band and a settlement statement HR can review before the 14-day deadline.
Most can, but the type of connection decides the score. A shared platform passes approved hours, overtime and leave straight into the run, while a scheduled sync or manual import leaves room for gaps. Check that it accepts mobile clock-ins, biometric devices and shift rosters.
Yes, through self-service, usually a portal or mobile app. In the UAE, check that staff without a company email can log in, that payslips explain each deduction and that past payslips stay available. Leave requests and balances in the same app remove a large share of routine HR queries.
Many platforms run several legal entities, each with its own settings and salary file, under one consolidated view. Check whether consolidation happens inside the system or in a spreadsheet afterwards. For a single-licence business this row deserves a light weight unless a second entity is planned.
Done properly, yes, and often safer than salary sheets on a shared drive. Score the vendor on roles, an audit log of every salary change, encryption, a second login factor, clear hosting and backup answers, and how fast leavers lose access. Onshore, the PDPL (Federal Decree-Law No. 45 of 2021) also makes protecting salary data the employer’s job.
Some can, which matters if you pay staff in Saudi riyals or Bahraini dinars alongside dirhams. A useful system keeps each currency with its own rules and reports a consolidated cost in AED. If everyone is paid in the UAE, give this row a small weight and spend the points elsewhere.
Turn your current payroll problems into gates and weights that add up to 100. Score each finalist from 0 to 5 on evidence, total the weighted points and divide the three-year cost by that total. Then rerun the sheet with slightly different weights to check your winner still wins.
Yes. In an SME one person often covers hiring, records, leave and payroll, so automation frees a bigger share of their week. Choose a product with no minimum headcount and the features you need now, and give the scalability row a few points so you do not outgrow it.
Ask questions that move a score. Bring three or four awkward employees, such as a shift worker with night overtime, a mid-month joiner or a leaver with unpaid absence, and ask to see each one handled and explained. Then ask who implements the system, what three years will cost and how compliance updates arrive.